Mercury Oils & Lubricants takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at

How does Mercury Oils & Lubricants use your personal data?

Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Mercury Oils & Lubricants uses for that specific purpose, the legal justification, and the amount of time Mercury Oils & Lubricants keeps this data. For clarity’s sake, we have categorized the purposes.

Website, Financial Administration, Order Management, Complaints
Purpose Website analytics
Information Website analytics
Legal basis Legitimate interests
Storage period Maximum 1 year
Purpose Financial administration
Information Company name, Invoice address, delivery address, email address, phone number, account number, GST NO, order number, payment details
Legal basis Legal obligation
Storage period As long as necessary for this purpose
Purpose Order management
Information Personal data, delivery address, invoice address, email address, phone number, account number, GST NO, order number, payment details
How did we obtain your personal data?

Mercury Oils & Lubricants has obtained your data because you have provided this data to us.

What are your rights?

Under the Indian Personal Data Protection Bill, you have a number of rights with regard to your data and its processing:

  • 1. Right to access: You have the right to access your personal data that is being processed by organizations.
  • 2. Right to correction: You can request corrections or updates to your personal data if it is inaccurate or incomplete.
  • 3. Right to erasure: You have the right to request the erasure of your personal data in certain circumstances, such as when it is no longer necessary for the purpose for which it was collected.
  • 4. Right to restrict processing: You have the right to restrict the processing of your personal data in certain circumstances, such as when the accuracy of the data is contested.
  • 5. Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format, and to transfer it to another organization.
  • 6. Right to object: You have the right to object to the processing of your personal data in certain circumstances, such as when it is being processed for direct marketing purposes.
  • 7. Right to not be subject to automated decision-making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you, except in certain circumstances.

You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Mercury Oils & Lubricants has obtained about you, you may exercise your right of access by submitting a request to Mercury Oils & Lubricants.

Making changes

If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Mercury Oils & Lubricants makes these changes for you. You may request that Mercury Oils & Lubricants modifies, corrects, supplements, erases or shields your information.

Restriction of processing of personal data

You also have the right, under certain conditions, to ask Mercury Oils & Lubricants to restrict the processing of your personal data.

Portability of data

You have the right to obtain your personal data from Mercury Oils & Lubricants. Mercury Oils & Lubricants will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.

Withdrawing consent

When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Mercury Oils & Lubricants no longer being able to provide you with certain services.

Response from Mercury Oils & Lubricants

A request can be sent to Mercury Oils & Lubricants will comply with your request as soon as possible and in any case no later than one (1) month after Mercury Oils & Lubricants has received such a request. If Mercury Oils & Lubricants rejects your request, we will indicate in our reply why the request was rejected.

Recipients of your personal data

It is possible that Mercury Oils & Lubricants is required to submit your data to a third party, for example to fulfil a legal obligation.

Can changes be made to this Privacy Statement?

This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.

Questions, remarks, and complaints

If you have any questions regarding this Privacy Statement or the way in which Mercury Oils & Lubricants uses your data, you can send an e-mail to If you have a complaint about the way your data is processed, please send an e-mail to Furthermore, you always have the right to contact the competent national data protection authority.